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Pay by Phone


Phone payments to your Peoples account are processed by Western Union Speedpay. If you would like to pay your Peoples bill over the phone, please call Western Union Speedpay at 1-866-338-5491

  • Available 24 hours/day (Please allow 24 hours for your payment to be processed and posted to your Peoples account.)
  • No enrollment required
  • $1.95 service fee
  • American Express, Discover, Mastercard and Visa cards are accepted. Debit/ATM cards with the STAR, PULSE, ACCEL or NYCE logos are also accepted.

Please have your Peoples account number (located on your bill), the zip code of your service address and your payment method information available when making a payment by phone.

Payments made before 4:00pm EST Monday - Friday (except holidays) will be posted to your account that same day. Payments made after that time will be posted on the next business day.

If you have received a termination notice and made a payment, please contact Peoples at 1-800-764-0111 as soon as possible. Have your unique receipt number ready to give to the Customer Service Representative.

  • Customer Service Center Phone Menu Options

    Recently, we updated our menu options for our Customer Service Center. If you call our Customer Service Center at 1-800-764-0111, you can now:

    1. Press 1 for Emergencies

    2. Press 2 for Self-Service

    3. Press 3 for a Customer Service Representative

    4. Press 4 for New Construction