Help Is Available For Your Gas Bill

Many of our customers have been affected by the COVId-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.

For more information about our COVID-19 response, please visit our COVID-19 Response page.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Experiencing an Outage?

If you are experiencing an outage, we appreciate your patience. We will work hard to return gas service to our customers as safely and quickly as possible. We will continue to provide updates using the map below, so please check back. If you have any questions or concerns, please call us at 1-800-764-0111.

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Outage Map & Alerts

Outage Map & Alerts

The map below lists current outages affecting ten or more customers. To view the status of an ongoing outage, please use the search bar to locate your address or scroll to your area.

The map updates automatically as we continue to address service disruptions. If you are not home when we arrive to complete a safety check and relight your appliances, we will leave a door hanger. You can call us at 1-800-764-0111 and we will work with you to schedule a time for us to come back.

Emergencies

If you have an emergency situation such as a medical condition that requires immediate gas service, please call our 24/7 emergency number at 1-800-400-4271.