On October 23rd, Aqua America announced that it has acquired Peoples. Together, Aqua and Peoples will create a leading 10-state provider of essential utility services, playing a vital role in the lives of 1.7 million water, wastewater, and natural gas customers. You can learn more about this partnership here.
Note: To all Peoples customers, this transition will not affect your current service or rates with Peoples.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Peoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, enter your meter reading, and much more with Peoples e-Account. It’s free, secure, and easy to sign up. Click "Create an Account" to get started today!
Create An AccountIn the e-Account dropdown option on the homepage, the 'Get the e-Account App' option, you should use the following text: The e-Account app is available for your smart phone! Click the link to download it today from the App Store or Google Play Store.
Download on the App Store 
Get it on Google PlayOne of the most common questions we receive from customers is...what does Peoples do, exactly? We're a gas distribution company, which means we deliver natural gas to your home or business. In this video, we explain how that process works.
Learn how Peoples is committed to Making Your Life Better.
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Making Your Life Better: Home
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Making Your Life Better: Community
Not only is Peoples a heating source for your home, we also work hard to support your home energy needs however we can. Through our website, Customer Service Center, and Marketing team, we offer information about the many benefits of natural gas appliances and energy saving tips. In addition, we help hundreds of families pay their gas bills with our customer assistance programs. Taking care of our customers means making sure we do our part to keep you safe and comfortable .
Peoples is a great source of support and funding for the communities and regions we service. We have supported many worth-while causes, important community projects, and deserving organizations. And we don’t just provide monetary support. Peoples employees provide thousands of hours of volunteer service to organizations within our communities. By supporting these groups, we are committed to making an impact.
We are in the business of energy, and as such, we're always interested in teaming up with businesses to help their organizations and endeavors grow. We want to help your company utilize natural gas to save big on your energy bills. Now is an interesting time for the natural gas industry, as new natural gas technologies—like fuel cells, microturbines, and natural gas vehicles—are on the rise. Whether you're about to launch a start-up or celebrate your company's 100th anniversary, we want to help you maximize your energy efficiency and make the choice that is best for you and your business.
Our commitment to preserving the environment starts with our product itself. Many people don't realize that natural gas is the cleanest of fossil fuels. In fact, natural gas is an extremely important resource for reducing pollution and maintaining a clean and healthy environment. It can be used in many ways to help reduce the emissions of pollutants into the air. At Peoples, we are constantly striving to improve our processes and infrastructure in order to actively contribute to a cleaner environment. To us, being "green" is serious commitment. It's not just our actions, it's our very mentality.
“We work hard every day to make the lives of all of our customers better. It’s why our company exists. It’s our purpose for being.
Today we look forward to a rapidly changing world where technology and innovation enhance our daily routines. How we communicate, interact and carry out our business changes daily.
But our purpose never changes. We will seek out technology and innovative ways of providing services to make our customers’ lives better.
We make our customers' lives better by improving the environment where they live; the safety of our community; and the quality of life for those in need. By expanding our services to more people who want them; and by improving everything we do, every day.
We create value for our business by improving on the value we add to our customers’ lives.”
Morgan O'Brien
Peoples President and CEO
Peoples has been providing natural gas service in western Pennsylvania for more than 130 years. In the last five years, Peoples purchased the T.W. Phillips Gas & Oil Company and Equitable Gas. These purchases also provided Peoples with service territories in West Virginia and Kentucky. In 2017, Peoples announced an agreement to purchase Delta Natural Gas, headquartered in Winchester, Kentucky.
Today, Peoples is the largest natural gas distribution company in Pennsylvania and serves approximately 700,000 customers in Pennsylvania, West Virginia and Kentucky. Peoples is also proud to employ more than 1100 people who live and work in the same communities we serve.
Throughout Peoples' growth, we have never wavered from our mission to make customers lives better and our dedication to the values of safety, customer commitment, trust, and community.
