Many of our customers have been affected by the COVId-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.
For more information about our COVID-19 response, please visit our COVID-19 Response page.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountEssential Utilities has published its 2020 Environmental, Social, Governance report. This is the first Essential ESG report that includes Peoples’ emission reductions targets.
We are constantly working hard to help protect the environment for our families, customers, communities, and future generations. Our commitment to the environment is one of our core pillars, and it is woven into everything we do.
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In 2016, we joined 32 other natural gas utilities to launch the U.S. Environmental Protection Agency's Natural Gas STAR Methane Challenge Program. These 33 founding partners serve 66% of the natural gas customers in the nation.
As a founding partner of the Methane Challenge, we believe that this program is an essential piece of our commitment to preserve the environment. To uphold our commitment, we will continue to make infrastructure improvements and introduce new technology that will help to significantly reduce methane emissions.
With that in mind, in 2019 we announced a revitalized effort with the Environmental Defense Fund and Carnegie Mellon University to leverage their cutting-edge technologies and resources. By outfitting one of our vehicles with the latest in methane detection technology, we can map methane emissions around the City of Pittsburgh, analyze the data, and better prioritize pipeline repair and replacement efforts.
Peoples' partnership with the Westmoreland Conservation District started in the late 1960s when one of our employees, J. Roy Houston, began to get involved with the organization. Roy then became the District's chairman and its greatest champion, and was an advocate for the WCD for four decades. Today, we continue to uphold Roy's legacy by not only supporting the Westmoreland Conservation District and all of the phenomenal work they do, but by finding new ways we, at Peoples, can make conservation a part of our everyday practices.
"For 65 years, the Westmoreland Conservation District has been successfully encouraging loggers, earthmovers, developers, farmers, and others whose daily work directly affects our natural resources to voluntarily incorporate conservation practices in their projects, and so protect the quality of the soil, forests, and streams." We are proud to support this mission, and we look forward to continuing our partnership and our friendship for many years to come.
