Contact Us
If you smell gas or are experiencing a gas emergency of any kind, please call 1.800.400.4271.
Emergency
Call: 1.800.400.4271
24 Hours A Day
Customer Service
Call: 1.800.764.0111
Monday through Friday
7:00 a.m. to 5:00 p.m. EST
Media
Call our media hotline: 1.877.325.3477
Sponsorships & Contributions
To request sponsorship, contribution or other support, 501(c)3 nonprofit organizations can apply to the Essential Foundation.
Cybersecurity
To report a possible cybersecurity threat related to Peoples, please email: SecurityOperations@essential.co.
Write to Us
Peoples
P.O. Box 535323
Pittsburgh, PA 15253-5323
Individuals with Hearing Loss
Call: 711 or 1.800.654.5988
TTY #: 1.800.654.5984
Still looking to contact one of our representatives further? Fill out the form below.
Contact Us Form
Looking to contact one of our representatives further? Please fill out the form below. Please note: This mailbox is not monitored 24/7.
For gas emergencies such as gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms, please leave the area and call 1-800-400-4271 and 911 immediately. Any time you think you detect the odor of gas - a rotten egg smell - this is a potential emergency! Though we strive to respond to all electronic requests as quickly as possible, this form should NOT be used for urgent requests or emergencies.