Peoples e-Account Upgrade
We recently launched a new version of our Peoples e-Account customer portal. At this time, we are still working through a couple of additional upgrades, and we ask for your patience as we complete the conversion to the new e-Account.
If you are a current Peoples e-Account user, you can use your existing username and password to login to the new Peoples e-Account. Once you login, you will be prompted to reset your password and security questions. If you have a credit or debit card saved in Peoples e-Account, you will also need to input that card information again. Any bank account information you have previously saved in e-Account will switch over with the upgrade.
Scheduling Future Payments
We are aware that our customers are currently not able to schedule future payments in Peoples e-Account. We are working to resolve this issue as quickly as possible, and will provide an update once this issue is addressed. In the meantime, customers are able to login to Peoples e-Account and pay your bill any time leading up to the due date. You're also able to use Google Pay or Apple Wallet to pay your Peoples bill any time through Speedpay.
Other Online Payment Options
To those customers who may be having issues with the new Peoples e-Account, we apologize for the inconvenience. We're working hard to correct these issues as soon as possible, but we want to ensure that you can still view and pay your bill at any time. You can now view and pay your bill through Google Pay and Apple Wallet, or you can make a payment through Speedpay.
If you have any questions about the new Peoples e-Account, you're welcome to email us at email@example.com or call us at 1-800-764-0111.
New Peoples e-Account Mobile App
The former Peoples e-Account mobile app is no longer active. To continue using the Peoples e-Account app, you must download the new app in Google Play or the App Store. You can login using your existing e-Account username and password. You will be asked to reset your password and security questions.
Card Expiration Date: We've received some feedback from customers that they are not able to manually type in their credit or debit card's expiration date in order to schedule a payment in the new Peoples e-Account app. We're working to correct this issue. In the meantime, we ask customers to click on the calendar icon (outlined below) in order to select their card's expiration date.
View and Pay Your Bill with Google Pay and Apple Wallet
You can now have your Peoples bill delivered right to your Google Pay or Apple Wallet account on your smart phone! From there, you can easily pay your bill through Speedpay. You can learn more learn more about this option, or click the links below to sign up! Be sure you have your Peoples account number handy before you get started.
Pay Online with Speedpay
Make a one-time payment with a credit card, debit card, or electronic check. Please have your Peoples account number (located on your bill), the zip code of your service address and your payment method information available when making an online payment.
- Available 24 hours/day (Please allow 2 days for your payment to be processed and posted to your Peoples account.)
- No enrollment required
- $1.95 service fee
- American Express, Discover, Mastercard and Visa cards accepted. Debit/ATM cards with the STAR, PULSE, ACCEL or NYCE logos are also accepted.
If you have received a termination notice and made a payment, please contact Peoples at 1-800-764-0111 as soon as possible. Have your receipt number ready to give to the Customer Service Representative.