This message is to alert Peoples customers that paper bills were unfortunately delayed during the time period of November 11 through November 26. The issue has been resolved and bills should be arriving shortly. This delay will not result in any late payment charges for our customers, and paperless billing was not affected by this issue.
To view bills electronically, customers can register/log in at www.peopleseaccount.com. We apologize for this inconvenience and thank you for your patience with us.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountWe all need a helping hand sometimes. That's why we created our anonymous ProgramFinder. Answer a few simple questions, and we'll show you which customer support programs you may be eligible for and how to apply!
The Gift of Warmth is a digital gift card that is applied directly to a Peoples customer's account.
Visit our Gift of Warmth site through ACI Speedpay. Click "Login" to get started.
Input your information under "Gifter" information.
Click the option to "Show Receiver's Address" and type in the information of the person receiving the Gift of Warmth. The only information required is the customer's name and full address. The customer's account number and email address are optional.
Input your Payment Method.
Choose your dollar amount under Payment Information.
The Gift of Warmth gift cards are purchased through our trusted partner, ACI Speedpay.
Once you purchase a Gift of Warmth, you will receive an email receipt. If you also provide the recipient's email address, the recipient will receive an email confirmation, too. If you do not provide the recipient's email address, it is your responsibility to notify the recipient about the Gift of Warmth payment to their account.
If the Gift of Warmth dollar amount is greater than the customer's current balance, the remainder of the Gift of Warmth will stay in the customer's account as a credit, and will be used towards the customer's next bill.