Many of our customers have been affected by the COVId-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.
For more information about our COVID-19 response, please visit our COVID-19 Response page.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountYou can now have your Peoples bill delivered right to your smart phone using Google Pay or Apple Wallet! From there, it just takes a couple of clicks to pay your Peoples bill with ACI Speedpay. Check out the link below to learn more.
You can pay in-person at a number of locations. Follow the instructions below to find a location near you.
Go to the Check Free website by clicking here. Once you go to the website, follow the steps below to receive a list of locations where you can pay your bill in person.
Select “Peoples Natural Gas” from the "Please Select Biller" drop down menu.
Enter your Zip Code in the box.
Enter the code shown.
Click on the Submit button.
If you are a Peoples - Formerly Peoples TWP customer, you can make a payment in person at the following locations:
First National Bank
227 Market Street, Kittanning
1713 Union Avenue, Natrona Heights
2 Kensington Square, New Kensington
596 South Pike Road, Sarver
306 E Sixth Avenue, Tarentum
NexTier Bank
101 E Diamond Street, Butler
196 Clearview Circle, Butler
100 Moraine Pointe Plaza, Butler
Hummingbird Plaza, Route 68, Chicora
1339 Freedom Road, Cranberry
238 E Main Street, Evans City
Northtowne Square, Gibsonia
Hansen & Lewis Avenues, Lyndora
Washington & Wayne Streets, Parker
100 S Argyle Street, Petrolia
333 Main Street, Suite 100, Saxonburg
121 S Main Street, Slippery Rock
100 VIP Drive, Suite 102, Wexford
226 S Main Street, Zelienople
Go to the Western Union website by clicking here. Once you go to the website, follow the steps below to receive a list of locations where you can pay your bill in person.
Check the box marked "Payments."
Enter your Zip Code in the box.
Click "GO."