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Help Is Available For Your Gas Bill


Many of our customers have been affected by the COVID-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.

For more information about our COVID-19 response, please visit our COVID-19 Response page.  

Use ProgramFinder

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Google Pay and Apple Wallet Now Available for Your Peoples Bill


Get your Peoples bill sent straight to your smartphone with Google Pay or Apple Wallet.

By choosing this option, your Peoples bill will be delivered every month into your Apple Wallet or Google Pay. From there, you can click on a link to quickly pay your Peoples bill through ACI Speedpay.

If you're ready to add your Peoples bill to your Google Pay or Apple Wallet account, simply click the link below. All you need is your name, zip code, and the last four digits of your SSN to sign up. Keep in mind that you'll need to use your smartphone to complete the process with either the Google Pay or Apple Wallet app.

   

What are the benefits?

  • Convenient. You can keep your Peoples bill right next to your other bills, so they're all in one convenient location.

  • Safe. Never worry about misplacing your bill. You'll be able to pull it up on your phone with one click!

  • Simple. In Google Pay and Apple Wallet, the front of your Peoples bill will be clean and simple, showing your amount owed, the due date, and any past due balance.

  • Easy. From your Google Pay or Apple Wallet, you'll have the option to pay your Peoples bill with a few simple clicks through ACI Speedpay.

  • Affordable. Google Pay and Apple Wallet are both free services. By using ACI Speedpay to pay your Peoples bill, the third party vendor may charge a convenience fee.

  • Environmentally friendly. By receiving your Peoples bill through Google Pay or Apple Wallet, you're cutting down on wasted paper. If all of our customers chose a Google Pay, Apple Wallet, or e-Billing option, we could save up to 6,700 trees per year!

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    Get your Peoples bill sent straight to your phone in Google Pay or Apple Wallet.

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