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Help Is Available for Your Gas Bill


Many of our customers have been affected by the COVID-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.

For more information about our COVID-19 response, please visit our COVID-19 Response page.

Use ProgramFinder

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24 hours a day / 7 days a week. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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My Account


Whether you want to pay your bill, start or stop service, or learn about helpful programs for customers with fixed incomes, you’ve come to the right place.  My Account is your one stop shop for all of your billing and payment questions.

My Account | Peoples Gas | Pay Your Gas Bill

Pay My Bill Pay My Bill


Peoples provides you with multiple, convenient ways to pay your bill.

Help Me Pay


Peoples offers a variety of programs and discounts for customers with fixed incomes, or those with special needs. There are also several other programs and organizations that can provide additional support to eligible customers. Some of these programs vary by state. To see which programs you may be eligible for and to learn how to apply, use our online ProgramFinder.

Get Your Peoples Bill on Google Pay or Apple Wallet


You can now have your Peoples bill sent directly to your smart phone through your Google Pay or Apple Wallet account! If you choose this option, your bill will be delivered to your Google Pay or Apple Wallet each month. From there, you can click on a link and easily pay your Peoples bill through ACI Speedpay. To learn more or to start having your Peoples bill sent to your Google Pay or Apple Wallet, click the link below.

  

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Understand My Bill


We know that bills can be confusing—so we’re here to help.

Peoples can help you read your meter, show you how to read your bill, and verify the accuracy of your bill. Here, you can also learn about how you can save money. From the Energy Choice program—which allows you to select your natural gas supplier—to weatherization tips, we’ll walk you through it all.

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Start or Stop Service


If you are looking to start a new service—or stop your existing gas service—you've come to right place. Moving? No problem! Please choose from the options below so we can best assist you.