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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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My Account

Whether you want to pay your bill, start or stop service, or learn about helpful programs for customers with fixed incomes, you’ve come to the right place.  My Account is your one stop shop for all of your billing and payment questions.

My Account | Peoples Gas | Pay Your Gas Bill

Pay My Bill Pay My Bill

Peoples provides you with multiple, convenient ways to pay your bill.

Understand My Bill

We know that bills can be confusing—so we’re here to help.

Peoples can help you read your meter, show you how to read your bill, and verify the accuracy of your bill. Here, you can also learn about how you can save money. From the Energy Choice program—which allows you to select your natural gas supplier—to weatherization tips, we’ll walk you through it all.

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Help Me Pay

Peoples offers a variety of programs and discounts for customers with fixed incomes, or those with special needs. There are also several other programs and organizations that can provide additional support to eligible customers. For more information about specific programs, please select your state:

Start or Stop Service

If you are looking to start a new service—or stop your existing gas service—you've come to right place. Moving? No problem! Please choose from the options below so we can best assist you.