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Start or Stop Commercial Service


If you are a commercial customer, there are two types of "start or stop service" requests. Please read the information below carefully.

No New Gas Meter or Additional Load Required

If you want to start or stop your gas service, you don't need any additional meters or gas load, and there's already a gas meter at your property, then you can do so quickly and conveniently using Peoples e-Account. You're also welcome to start or stop service over the phone. Whether using Peoples e-Account online or giving us a call, you’ll need the following information:

  • Service Address, including zip code

  • Preferred Start or Stop Service Date

  • Federal Employer Identification Number (FEIN)

  • Credit card or bank information for security deposit payment, if applicable (to begin service)

  • Note: You must be the business owner or party responsible for paying the gas bill. You will not be able to start service on behalf of someone else.

  • Once you have all of the information above, please download and complete the Commercial Credit Application.

Download Commercial Credit Application

Additional Gas Load or Split Meter Required

If you need additional gas load, you must complete the Commercial Credit Application above AND the Gas Service Application below. You will need to complete both the Commercial Credit Application and the Gas Service Application below if you plan to:

  • Renovate your commercial space (Additional Load and/or Split Meter)

  • Install additional gas equipment or gas appliances (Additional Load)

  • Split the space into subdivided units (Split Meter)

  • Need additional gas meters (Split Meter)

If any of the above situations apply to you, you’ll need to complete the Commercial Credit Application and the Gas Service Application. To complete the Gas Service Application, you will need the following information:

  • Service Address(es) for each unit, if applicable

  • List of ALL existing gas appliances

  • List of any proposed gas appliances to be installed, if applicable

  • Total BTU (or CFH) load for each gas appliance, both existing and being added (Note: This information may be found on the physical appliance or in the equipment manual.)

  • All submitted applications will be reviewed and followed-up with by our New Construction Department

Download Gas Service Application