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Start or Stop Service

New to the area and need service started? Moving out and need service stopped? Looking to convert to natural gas? We're here to help.

If you're looking to start or stop gas service, then you've come to the right place. You can use our Peoples e-Account website to take care of that right away.

Visit e-Account


Not ready to do start or stop service online? Our top notch customer service staff is ready to assist you. 

Customer Service Center:

Call: 1-800-764-0111

Monday-Friday from 7:00am - 5:00pm

Individuals with Hearing Loss:

Call: 711 or 1-800-654-5988

TTY#: 1-800-654-5984

  • Customer Service Center - Phone Menu Options

    Recently, we updated our menu options for our Customer Service Center. If you call our Customer Service Center at 1-800-764-0111, you can now:

    1. Press 1 for Emergencies

    2. Press 2 for Self-Service

    3. Press 3 for a Customer Service Representative

    4. Press 4 for New Construction

  • New Construction

    If you're looking to get gas service for the first time at a newly constructed building, or if you're interested in converting to natural gas (in a building or home where gas is not already being used), we're ready to help you. Please contact our New Construction department by email at marketing@peoples-gas.com or call us at 1-866-654-4660.

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