What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Meter Tap Requests

Peoples (the "Company") provides a service for a producer or marketer (the "Customer") to request the construction of interconnect facilities in order to receive gas. The Customer will pay for any investment costs required to receive gas into the Company’s system at agreed-upon gas receipt points. The Company will own and maintain each natural gas connection tapping tee or pipe and valve riser. The Customer will own, operate, and maintain the meter site location.

Production Meter Tap Request Form

Are you interested in having Peoples purchase or transport your gas? If so, complete and submit the Meter Tap Request Form below. The form and any accompanying documentation must be e-mailed to Gabriella.Albert@peoples-gas.com. Once all information is received, your request will be processed.

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Meter Tap Flow Chart

The chart below offers a high level overview of the meter tap process. It provides a basic understanding of what must occur before a meter can be set, tapped into our line, turned back in line, or have an increase in volumes.

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