We all need a helping hand sometimes. That's why we created our anonymous ProgramFinder. Answer a few simple questions, and we'll show you which customer support programs you may be eligible for and how to apply!
Help Me Pay
If you're having trouble paying your gas bill, there are many organizations and programs that can help.
Medical Certification - Termination Notice
If you have a current termination notice please call 1-800-764-0111 before printing this form to learn more about the Medical Certification process.
If your account is eligible for a Medical Certification, we will delay termination of service for up to 30 days if you or anyone living in your home is seriously ill. You must have a licensed physician, physician’s assistant or nurse practitioner complete the Medical Certification Form.
In addition to submitting the signed Medical Certification, you must also make arrangements to pay your gas bill. Contact us with household income and occupant information and, if you are eligible, we’ll provide you with a monthly payment arrangement while maintaining protection under the Medical Certification.
Helpful Programs in Your State
Pennsylvania: Weatherize Your Home
Our Usage Reduction Program is a weatherization program that helps customers reduce energy costs. To "weatherize" your home, we would help make your home more energy efficient, which will help you save money heating and cooling your home. Weatherization includes things like attic and wall caulking, insulation, and weather stripping. Check our income guidelines to see if you're eligible.
Kentucky: Low Income Home Energy Assistance (LIHEAP)
LIHEAP is also available for our customers in Kentucky. If you have a fixed monthly income and are having trouble paying your gas bill, LIHEAP can help. LIHEAP funds are government grants that you never have to pay back. If you meet the eligibility guidelines and qualify for these grants, these funds can be applied directly to your Peoples account. Visit our Help Me Pay: Kentucky page to see if you're eligible.
West Virginia: Special Reduced Residential Rate Service
The Special Reduced Residential Rate Service (SRRRS) is a program for customers in West Virginia that provides a special reduced rate on heating bills from November 1st through March 31st for eligible customers. Visit our Help Me Pay: West Virginia page to learn more.