By creating an account, you can submit your SIR Form online and automatically save account information, see a history of previous forms, and make updates if your form was rejected.
Get started below by requesting a new account.
Many of our customers have been affected by the COVId-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.
For more information about our COVID-19 response, please visit our COVID-19 Response page.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountBy creating an account, you can submit your SIR Form online and automatically save account information, see a history of previous forms, and make updates if your form was rejected.
Get started below by requesting a new account.
Peoples will no longer accept the Express Service installation process. All new installations must be installed in accordance with the instructions found in the Installer's Guide. Please check the website often for any additional changes that may occur.
Standby Service is when a customer is receiving natural gas service from Peoples as a standby or back-up to an alternative fuel source (such as a well). To receive Standby Service from Peoples, the property’s service line must be outfitted with a three-way valve in accordance with Section 414 of the International Fuel Gas Code, and it must be installed by a qualified plumber. More information on Standby Service specifications.