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Help Is Available for Your Gas Bill


Many of our customers have been affected by the COVID-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.

For more information about our COVID-19 response, please visit our COVID-19 Response page.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24 hours a day / 7 days a week. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Juneteenth National Freedom Day


June 19th is Juneteenth, the oldest nationally celebrated commemoration of the ending of slavery in the United States. The celebration began on June 19, 1865 when enslaved African Americans in Galveston, Texas, finally learned they were free. The Emancipation Proclamation issued by President Lincoln on January 1, 1863 was to have freed enslaved Africans, but its execution depended on the Union Army winning the Civil War. The surrender of the Confederacy took place more than two years later in April 1865. Word spread slowly throughout the South with the last of the enslaved learning they were free on June 19 that year. The holiday received its name by combining June and 19 and is sometimes referred to as Juneteenth Independence Day, Freedom Day, or Emancipation Day.

At Peoples, and across the Essential Utilities 10-state footprint, we recognize the importance of knowing American history—the good and the bad—just as we value and respect the diversity of the United States. This Juneteenth, we encourage you to learn more about the country’s little-known history and celebrate this important landmark in our nation's journey to freedom for all.

From coast to coast, there will be Juneteenth celebrations across the United States. For Western Pennsylvanians, the Juneteenth & Black Music Festival will be taking place from June 18 - 20 in Mellon Park. Stop by for music, food, kids activities, speakers, softball games and more! Plus, on Saturday, June 19th at 3pm, you can join the attempt to set the Guinness Book of World Records' longest Sout Train Dance Line in honor of the late, great Don Cornelius. Email WPAJuneteenth@yahoo.com to register to participate!

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