bubble-tail pencil minus calc info-default zoom phone check-circle clock2 clock question-circle info wrench file-text quotes alert exclamation minus-circle plus-circle alert-circle close linkedin-square twitter facebook youtube-play instagram plus icon-business icon-community icon-environment icon-home icon-business-gradient icon-community-gradient icon-environment-gradient icon-home-gradient icon-grid-menu-gradient icon-grid-menu bracket-left bracket-right bracket-left-drop bracket-right-drop magnify peoples-bug arrow-right arrow-left play chevron-thin-down envelope check feed icon-savings icon-innovation umbrella icon-savings-gradient icon-innovation-gradient Flame Dollar Sign Fleet Car Fuel Station Gas Canister Greenhouse Gas Life Cycle Maintenance NG Molecule Refueling Refueling Car Winter construction cycle dollar flame-alt gas house pause pin pin-gas question-mark turbine wrench-alt logo-black
Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

Learn More
Close Alert
Jump to Footer

Know What's Below by Calling Before You Dig


Celebrate National Safe Digging Month by calling 811 before any digging projects.

  • It's important for everyone to call 811 before they dig.

April 2021 will mark the 14th National Safe Digging Month, a yearly reminder for homeowners and contractors to notify the One Call hotline before beginning a digging project of any size, whether digging, excavating, or blasting.

Did you know underneath your street or yard, there is huge network of underground pipelines? These underground lines transport important energy resources and utilities like natural gas, electricity, water, sewage, cable television, internet and telephone lines to each building within your community. While hidden from view, these underground pipes, cables, and wires are a crucial piece of the system that keeps our world working. Striking one of these buried lines can cause damage to utilities resulting in service outages, serious injuries, fires, explosions, environmental damages, costly fines, and penalties.

Whether you’re planning an excavation, planting a tree, installing a swimming pool, deck, fence, mailbox, shed, home addition, or even a flag pole, it’s important to practice safe digging by always calling 811 before you or your contractor dig.  Remember to check with your contractor to make sure they have called 811.

Homeowners are legally required to call the National One Call hotline by dialing 811 or PA One Call at 1-800-242-1776 at least three days before digging on their property. The service is free for homeowners, and it’s the law. No matter how big or small the project may be, you will need to provide details about the dig and the approximate location. 

After receiving your call, PA One Call will notify the relevant utility companies and dispatch someone to the digging site to mark any underground lines on the property with flags or paint for your safety. Call 811 before you dig to know what’s below, to keep you and your community safe from injury, and to avoid unnecessary risks, repairs, outages, and fines.

Remember everyone plays an important role helping utilities and pipeline companies protect the safety of families, neighbors, and operations. You can help observe National Safe Digging Month by utilizing the One Call hotline to keep yourself and neighboring homeowners safe. If you are not sure how to notify your state about a digging project, learn more here.

You May Also Like: