bubble-tail pencil minus calc info-default zoom phone check-circle clock2 clock question-circle info wrench file-text quotes alert exclamation minus-circle plus-circle alert-circle close linkedin-square twitter facebook youtube-play instagram plus icon-business icon-community icon-environment icon-home icon-business-gradient icon-community-gradient icon-environment-gradient icon-home-gradient icon-grid-menu-gradient icon-grid-menu bracket-left bracket-right bracket-left-drop bracket-right-drop magnify peoples-bug arrow-right arrow-left play chevron-thin-down envelope check feed icon-savings icon-innovation umbrella icon-savings-gradient icon-innovation-gradient Flame Dollar Sign Fleet Car Fuel Station Gas Canister Greenhouse Gas Life Cycle Maintenance NG Molecule Refueling Refueling Car Winter construction cycle dollar flame-alt gas house pause pin pin-gas question-mark turbine wrench-alt logo-black

COVID-19 Updates


At Peoples Gas, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans.

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

Learn More

Toggle Alert
Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24 hours a day / 7 days a week. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

Learn More
Close Alert
Jump to Footer

Thanking Our Veterans


  • Thank you to all members of the armed forces for your courage and commitment.

This Veterans Day and every day, we want to extend a heartfelt thank you to all veterans. We’re proud to employ many veterans at Peoples, who bring their dedication and spirit to our company.

Veterans Day reminds us to be grateful for all we have. It’s an opportunity to thank and celebrate the individuals who have served and continue to serve in our nation’s armed forces. 

“It’s an honor to work alongside the veterans throughout Essential’s workforce,” says Essential CEO Chris Franklin. “I want to take this opportunity to personally thank every person who has served, and to wish you a happy Veterans Day.”

At Peoples, we will always strive to create opportunities for our veterans and continue to embrace and honor the incredible work they’ve done for our country.  

“Essential is making a tremendous effort to foster inclusion within our workforce to better reflect the diverse communities we serve,” adds Franklin. “Essential is partnering with veterans coalitions to engage, hire, and support transitioning veterans to civilian life. The work ethic and camaraderie these service members bring to their teams is an invaluable asset to their fellow employees and our customers.”

Peoples is committed to making lives better for our customers, employees, and communities. That commitment is embodied by the veterans in our workforce, whose courage and conviction have made all of our lives better.

To our veterans, both within the Peoples family and across the country, thank you for your hard work and bravery. We wish you and your families a very happy Veterans Day.

You May Also Like: