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COVID-19 Updates


At Peoples Gas, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans.

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Learning from Home with Destination Conservation


Peoples Renews Partnership with Pittsburgh Zoo and PPG Aquarium for Destination Conservation

  • Play Icon Play Video
    Peoples employees volunteering at the Pittsburgh Zoo & PPG Aquarium for Wild Earth Day 2018
  • Talking about elephant conservation and biofuels, Destination Conservation 2019
  • Learning about bats during a 2019 Destination Conservation video

At Peoples, we are dedicated to preserving this beautiful region that our employees and customers call home. It's our responsibility to take action to help the environment. The healthier the environment, the healthier our communities.

Similarly, the Pittsburgh Zoo and PPG Aquarium holds conservation -- the careful preservation and protection of the environment and living things -- at the core of everything they do.

Both organizations believe that creating like-minded partnerships will have a lasting impact on the world, so we’re teaming up for the second year of Destination Conservation, a social media initiative that focuses on the animal and environmental conservation efforts in Pittsburgh and beyond.

Each month on Facebook, we’ll release a new video covering everything and anything from the Sea Turtle Second Chance Program to elephant, coral or giant armadillo conservation, as well as information about ongoing energy and technology projects at Peoples that help the environment in creative, responsible ways.

The Destination Conservation series brings the world right to your living room. In this time of COVID-19 when we are staying home to stay safe, it gives you a chance to see the good things people are doing around the corner and around the globe.

Conservation is not just for scientists and environmentally-conscious organizations. You can follow easy conservation tips to make life better for your community as well, like:

  • Taking public transportation, carpooling, walking, or biking when possible.

  • Telecommuting to work one or more days a week.

  • Waiting to run your washing machine, dryer or dishwasher until you have a full load.

  • Eliminating your use of disposable plates, cups, and utensils.

  • Buying locally produced goods when possible.

  • Turning off the water while shaving or brushing your teeth.

  • Turning off the lights when you leave a room.

  • Paying your bills online.

  • Caulking or weather-stripping your doors and windows.

  • Insulating your garage, attic, and/or basement.

Be sure to like and follow @peoplesnatgas and @pghzoo on Facebook to see monthly content from Destination Conservation and join us for this educational and inspirational journey as we unpack the ongoing conservation efforts in Pittsburgh and across the globe.

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