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Help Is Available for Your Gas Bill

Many of our customers have been affected by the COVID-19 pandemic, and we are committed to ensuring that all of our customers maintain their natural gas service. There are several assistance programs available to our customers. If you need help with your gas bill, we encourage you to use our ProgramFinder to see which programs you may be eligible for. You can also call us at 1-800-400-WARM (9276) to learn more about your options.

For more information about our COVID-19 response, please visit our COVID-19 Response page.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Teaching Children and Helping Families

Dr. Dominique Thornhill talks about the importance of education and community togetherness during COVID-19.

  • Group of students in the Each One Teach One program

Dr. Dominique Thornhill believes that the key to success is a solid educational foundation, which is why she founded Each One Teach One Childcare and Learning Center, a 24/7 childcare and learning center in Wilkinsburg.

“Each One Teach One is important to me because I know the importance of providing an environment where students can leave their heartaches and headaches at the door and allow learning to occur,” Dr. Thornhill says.

After teaching English at Pittsburgh Public Schools for 10 years, Dr. Thornhill continued to pursue her passion for education by becoming a secondary education professor at California University of Pennsylvania and eventually starting her own learning center.

“Each One Teach One grew out of my love for learning and children,” Dr. Thornhill says. “My goal was to create a childcare and educational hub that provided the educational intervention and extracurricular activities our children desperately need.” 

Each One Teach One offers childcare and education enrichment for children of all ages 6 weeks to 18 years old.

Since founding the business in November 2020, Dr. Thornill hopes to open and operate several other locations in the Pittsburgh area to serve as many students and families as possible — a goal she hopes to achieve with the help of Community Forge.

Dr. Thornhill is a participant in the Bloom Program, a business incubator program run by Community Forge that supports local businesses through funding, access to resources, and more. She began working with Community Forge last summer when the COVID-19 pandemic was becoming the new normal.

“I love that Community Forge does exactly what the name implies, forges the community for the success of us all,” she says.

Dr. Thornhill notes that education is more important than ever, especially during the pandemic, when childcare and education are at the top of mind for working parents.

“We are helping families deal with stress and uncertainty in these trying times, and we want you to know we are a resource that can help,” Dr. Thornhill says. “As we move through this challenging school year in the wake of COVID, there is much uncertainty for working parents to provide their children with the guidance, technology, tools, and an environment that is conducive to learning. Many working parents are looking for dependable resources for childcare services and virtual learning for their children.”

Despite the challenges of starting a business during the pandemic, Thornhill remains hopeful and encourages other entrepreneurs to go after their goals.

“I would tell anyone interested in starting a business to just do it,” she says. “Pray and put in the work necessary to provide a service that the people need.”


Peoples is proud to continue our support of entrepreneurs and education ambassadors like Dr. Thornhill. You can read more about our partnership with Community Forge and the local businesses they serve, including the Driving While Black record label and Royally Fit, a holistic wellness brand.

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