Gas Rates and Tariffs
As Peoples has grown over the years, we worked hard to bring the services of multiple companies together, in order to benefit all four of the ‘Peoples Utilities’. While our customer service, our management, and our mission are all the same, you may wonder why the rates are different for “Peoples Natural” customers and “Peoples Gas (Formerly Peoples TWP)” customers.
A Message For Peoples West Virginia Customers
As of October 2, 2023, Hope Gas has acquired Peoples Gas West Virginia (WV). Hope Gas and Peoples are working together to ensure a seamless transition of service for the customers who are part of this acquisition. There will be a transition period of up to 12 months from the closing date. Rate and tariff information is available on the Hope Gas website.
During this transition period, customers should continue to contact the Peoples emergency hotline at 1-800-400-4271 to report any gas emergencies. Also, during the transition period, you will continue to contact Peoples’ customer service team at 1-800-764-0111.