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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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10 Fall Safety Tips

  • As the weather starts to cool off, be sure to brush up on your natural gas safefty tips to stay safe and warm this winter.
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    Our Gas Guys, Walt and Bob, are experts at lowering your gas bill. They'll show you all sorts of ways that you can increase efficiency, save money on energy, and do it all safely. Furnaces, thermostats, sealing doors, radiators...you name it, they've got tips for you!

Even though it might seem like winter is still far away, it’s never too early to review some fall gas safety tips! We want to help you prepare your home for those colder temperatures while enjoying the beautiful fall weather.

  1. Remember to check outdoor appliance vents year round.  Stink bugs, bird nests, snow and ice have been cited as a cause for some furnace vent problems. Get more appliance safety tips.

  2. Your furnace is just like your car and requires routine maintenance. Remember to change your filter as required and have your gas appliances inspected regularly by a qualified professional. Take a look at this video for more furnace maintenance tips.

  3. If you notice your pilot light keeps going out, it is important to get it inspected right away by a qualified professional. Faulty appliances can potentially lead to carbon monoxide issues. Learn more about pilot light safety.

  4. Did you know that faulty or incorrectly vented appliances such as furnaces, stoves, water heaters, and fireplaces can lead to carbon monoxide poisoning? Get the facts about carbon monoxide safety.

  5. If you have a contractor digging on your property, or if you're doing some last minute fall landscape projects, make sure you or your contractor calls 811 before any digging! It’s the law! Utilities will come out to place markings or flags to show you where there are buried lines. See how you can dig safely

  6. If you notice any dead vegetation or discolored soil near a pipeline, it can indicate a gas leak. Leave the area right away and call our emergency number at 1-800-400-4271. Read more safety Do’s and Don’ts.

  7. Cooler temperatures are just around the corner, which means your furnace will be kicking into high gear. Make sure you check the batteries in your carbon monoxide detector! Don't have a CO detector? You can pick one up at any local home improvement store. Learn more about carbon monoxide safety.

  8. Before colder temperatures take hold, take the time to locate water pipes near outer walls, in crawl spaces, and in attics that are susceptible to freezing. Wrap them with pipe insulation to keep out moisture and prevent these pipes from freezing. Our "Gas Guys" will show you how in this short video.

  9. In the winter, snow and ice can accumulate on a meter, which may stop it from working properly. Remove snow and ice from your natural gas meter with a broom or brush, but never kick or try to chip with a hard object. You can learn more about gas meter safety on the bottom of the Appliance Safety page.

  10. When putting away your summer products, never store flammable products like gasoline, paint thinner, or cleaning products near or in the same room as any gas or heat-producing appliance. Get more safety tips.