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To apply for the Usage Reduction or Emergency Repair Fund programs, please call our Customer Service Center at 1-800-764-0111 or email us at peopleshelps@peoples-gas.com.
Emergency Furnace and Line Repair Program (ERP)
The Emergency Furnace and Line Repair Program is a part of the Usage Reduction Program. This program provides assistance to income eligible customers with furnace and houseline repair issues. Your household must meet the income guidelines below. The only additional requirement is that you must own your home.
2025 FEDERAL POVERTY INCOME GUIDELINES: EMERGENCY FURNACE AND LINE REPAIR PROGRAM
| NUMBER OF FAMILY MEMBERS | INCOME PER MONTH BEFORE TAXES | INCOMPE PER YEAR BEFORE TAXES |
|---|---|---|
| 1 Family Members | $2,608 | $31,300 |
| 2 Family Members | $3,525 | $42,300 |
| 3 Family Members | $4,442 | $53,300 |
| 4 Family Members | $5,359 | $64,300 |
| 5 Family Members | $6,276 | $75,300 |
| 6 Family Members | $7,193 | $97,300 |
| 7 Family Members | $8,110 | $97,300 |
| 8 Family Members | $9,027 | $108,300 |
| For each additional person, add: | +$917 | +$11,000 |
The amounts listed above are the maximum gross income amounts (before taxes) allowed for each income size.