Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Current e-Account users can login on the e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountPeoples will be replacing meters for customers beginning in August 2024.
The Intelis 250 meter has new, state-of-the-art safety features which enable the meter to automatically shut off the gas if it detects unusually high volumes of gas, or extreme high temperatures. While all meters are safe, this new feature adds an additional layer of protection. Switching to these meters is a routine process and part of our comprehensive plan to replace customer meters, with no change to your bill or routine gas service.
Peoples technicians will install the Intelis 250 meter. Our skilled technicians always travel in company vehicles and carry identification for your peace of mind. You must be home during the installation process to allow technicians to enter your home, safely turn off your appliances and replace the meter. They will shut off the gas, remove the old meter and install your new meter. The technicians will then restore gas service and relight your appliances, performing all required safety checks along the way. The process will take approximately 30-45 minutes. A Peoples representative will contact you to schedule your meter installation, or you can contact us directly at 1-800-764-0111 to request an appointment.
The enhanced safety technology of the Intelis 250 meter directs a valve within the meter to automatically close shut and stop the flow of gas if it detects unusually high volumes of gas, or extreme high temperatures. It is imperative that you or a qualified service technician follows the instructions and safety precautions listed at Peoples-Gas.com/Plumbers. Failure to do so may result in the temporary loss of natural gas service to your home.
No, meter replacements are included with your Peoples service.