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Billing Issue Alert


This message is to alert Peoples customers that a billing issue has been identified that may affect customers with bills generated at the beginning of the month. Due to a technical error, the December bill may have been resent in place of the most recent bill.

Please rest assured that any late fees resulting from this issue will be waived. We sincerely apologize for any confusion or inconvenience this may have caused. Thank you for your understanding.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

Learn More  Outage Map
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Street Work


We want to make sure that our pipelines are as safe, reliable, and efficient as possible—which is why we are committed to infrastructure improvement projects. But we also want to minimize the disruption to our customers. With that in mind, feel free to take a look at our Street Work pages to learn more about our different types of projects and what you can expect.

Street Work | Peoples Gas | Temporary and Permanent Repairs