Making Natural Gas More Affordable with Customer Assistance Programs
Maybe you recently lost your job. Or you've been in the hospital and fallen behind on bills. Or maybe you've had a sudden, unforeseen expense pop up. Whatever the situation, you shouldn't have to worry about how you're going to pay your gas bill. We understand that sometimes, customers might need help to maintain their gas service, so we offer a variety of programs for customers on limited or fixed incomes, or for those with special needs. Our customer assistance programs give you the support—the breathing room—you need, when you need it most.
If you're going through a difficult time, we want to make gas more affordable. We also want to connect you with other helpful resources, whether it's housing programs, help with food, budget counseling, or other assistance programs. Our mission is to make your life better, and we take that mission to heart. So when it comes to the safety and comfort of you and your family, know that we are here for you.
Below, you'll find a list of resources by state. For more information about universal services, including programs for people with disabilities, please visit our Help Me Pay page or call 1-800-400-WARM (9276) to talk to us about your situation.
Pennsylvania | West Virginia | Kentucky |
---|---|---|
Customer Assistance Program (CAP) | Low Income Energy Assistance Program (LIEAP) | Low Income Home Energy Assistance Program (LIHEAP) |
Low Income Usage Reduction Program (LIURP) | Special Reduced Residential Rate Service (SRRRS) | Kentucky Department for Community Based Services |
Customer Assistance Referral and Evaluation Servies (CARES) | Emergency Assistance Help | Community Action Kentucky (CAK) |
Third Party Notice | Dollar Energy Fund: West Virginia Utility Assistance Program | Kentucky Cabinet for Health and Family Services |
PA 2-1-1 Southwest | West Virginia Community Action Partnership (WVCAP) | |
Keystone HELP Program | ||
Homeowners Energy Efficiency Loan Program (HEELP) | ||
Dollar Energy Fund | ||
Low Income Home Energy Assistance Program (LIHEAP) | ||
LIHEAP Crisis Program |