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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Our Commitment to Reducing Methane Emissions


Peoples has accepted the EPA's Methane Challenge to reduce methane emissions.

  • Peoples has accepted EPA's Methane Challenge

  • EPA's Methane Challenge

In 2016, Peoples joined 32 other natural gas utilities to launch the U.S. Environmental Protection Agency's Natural Gas STAR Methane Challenge Program. These 33 founding partners serve 66% of the natural gas customers in the nation. The program kicked off in Washington DC with a Global Methane Forum convened by EPA’s Acting Assistant Administrator for the Office of Air and Radiation, Janet McCabe.

Peoples Director of Operations Services, Gary Wojcik, participated in the forum — along with 32 other utilities nationwide — to kick off the Challenge. A concerted, voluntary effort by Peoples and other natural gas utilities to upgrade our nation’s pipeline network has already contributed significantly to a declining trend in carbon emissions.

As a founding partner of the Methane Challenge, we believe that this program is an essential piece of our commitment to preserve the environment. To do uphold our commitment, we will continue to make infrastructure improvements and introduce new technology that will help to significantly reduce methane emissions.

Click here for more information about the forum and the Methane Challenge.