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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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In Their Own Words


  • Joi P.

  • Mike G.

So, what’s it like working at Peoples? How do employees feel about their jobs, the company, and our new mission of "Making Your Life Better"? We went straight to the source, and asked a few of our employees to share their thoughts.

"Making lives better here at Peoples has become our culture. We have the opportunity as Customer Service Representatives to be on the front lines of customer contact. We set a standard of excellence that all customers should expect when calling into our Call Center. I take pride in having a position that allows me to put myself in a customer’s shoes, so that I can ensure they are getting all of the information and assistance that will make them constantly feel satisfied."

- Joi P., Customer Service Representative

"One of my favorite things about being a Peoples employee is that we are constantly working toward making our system safer while delivering a clean, efficient fuel source to homes, schools, and business. I’ve been with Peoples for three years, and it’s really rewarding to know that Peoples’ commitment to safety is just as strong now as it was when I first started."

- Mike G., Customer Serviceman

"When I hear that Peoples is “Making Your Life Better,” I think of our commitment to the communities we serve. Peoples has hundreds of employees who volunteer every year, and donates thousands of dollars to support great organizations and causes. It makes me proud to know that giving back is a huge part of what shapes this company."

- Beverly W., Administrative Coordinator

"It is an exciting time to be an employee of Peoples. Our mission of "Making Your Life Better" is an opportunity for me as a Customer Service Representative to go the extra mile and show passion for building customer loyalty and lasting relationships. I am proud to work for a company where I have the ability to turn customers into fans."

- Amber D., Customer Service Representative