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COVID-19 Updates

At Peoples Gas, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans.

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Peoples Is Giving Communities Options

With our Go with Gas Program, we are bringing natural gas service to communities that have never had it before.

  • Go with Gas Program

Many communities throughout Pennsylvania do not have access to natural gas service. They heat their homes with other energy sources, such as oil, propane, and electricity. These alternatives are more expensive and less environmentally friendly than natural gas. In fact, natural gas can save you thousands of dollars on your home energy bills. And now, we want to give you that option.

The "Go with Gas" Pipeline Expansion Program allows Peoples to extend our lines and provide natural gas to your home or business. By making the switch, you will experience immediate savings on your monthly energy bills for years to come. On top of that, natural gas supports economic development in your community and in the state, as buying Pennsylvania-produced natural gas will drive the local economy. Plus, homeowners and businesses place a higher property value on buildings that have natural gas service.

So why choose us? Peoples is a committed community partner and leader in the natural gas industry, providing reliable energy to more than 700,000 homes and businesses. We have been delivering clean, safe, and reliable natural gas service since 1885. From the industrial age to the technology era, Peoples has been an integral part of the fabric that makes up this region. And at the end of the day, we want to be more than just your utility company; we want to create a true partnership and make your life better for years to come.

To learn more about the Go with Gas program, or to sign up, please click here.