Gas for Homes
Natural gas adds value to your home through comfort, convenience, and efficiency. We're here to help you make the switch.
I'm building a new home.
I want to convert my home to natural gas.
In order to convert an existing home to natural gas—where service is not currently available—there are several steps you have to take. Feel free to give us a call and one of our trained experts can walk you through this process.
1. Verify Gas Availability
- Use our Service Locator to confirm that natural gas is available at your residence.
2. Request a Letter of Gas Availability (If Needed)
- A letter of gas availability is used to provide verification that gas is available near the proposed project area. This may be required by a financial institution to obtain a loan or funding for your conversion.
3. Complete our Gas Application
- You will need to provide your contact information, the types of gas appliances you plan to use and when you would like your service to start.
- Your gas application will be evaluated, and we will determine if a tap or mainline extension is needed to serve your project.
- If a mainline extension is required, you will work directly with a sales representative to sign a line extension agreement to prepare for the installation of the mainline to get gas to the new service address.
4. Receive Approval Letter for Project
- A letter of approval will be sent out by our operations department once a tap or mainline extension is approved internally and is ready to be installed.
5. Schedule Installation (If Mainline Extension Needed).
- If a mainline extension is required, you will need to coordinate with Peoples to schedule this install.
- You will receive contact information for the construction supervisor that has been assigned to your project.
- Notify the construction supervisor when you are ready for your install. Ensure that you have provided this information with at least 6 weeks lead time to allow for scheduling.
6. House Line Installation
- The house line is the pipeline from where Peoples' service line is tapped (at the property line, where a curb box is installed) to where the meter is set. The customer/developer is responsible for installing the house line, which will need to be installed by a professional, qualified plumber or contractor.
- Once this step has been completed, a Service Installation Record form will need to be submitted to Peoples. This indicates that the line has been installed and tested by your plumber/contractor.
7. Service Line Tap/Meter Set
- The service line tap/meter set can only occur after a Service Installation Record form is submitted to Peoples. This indicates that the line has been installed and tested by your plumber.
- Peoples will then inspect the pipeline that your plumber has installed. If it passes inspection, the tap can take place and the meter can be set.
- If it the line does not pass inspection, it will be red tagged. The issues must be addressed and another Service Installation Record will need to be submitted to Peoples.
- For status updates on your tap and meter set, please call our team at 1-866-465-4660.
8. Service Turn-On
- When you are ready for your service to be turned on, please call us at 1-866-465-4660 to schedule the turn-on of your gas.