Contact Peoples Gas | Customer Service Peoples Gas

Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Please note: Though we strive to respond to all electronic requests as quickly as possible, this form should NOT be used for urgent requests or emergencies.

For critical customer service questions, please call our Customer Service line at 1-800-764-0111.
For urgent media requests, call our media hotline at 412-430-3187.
For gas emergencies, DO NOT USE THIS FORM. For gas emergencies, call 1-800-400-4271. Emergencies include gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms.

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