On October 23rd, Aqua America announced that it has acquired Peoples. Together, Aqua and Peoples will create a leading 10-state provider of essential utility services, playing a vital role in the lives of 1.7 million water, wastewater, and natural gas customers. You can learn more about this partnership here.
Note: To all Peoples customers, this transition will not affect your current service or rates with Peoples.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Peoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, enter your meter reading, and much more with Peoples e-Account. It’s free, secure, and easy to sign up. Click "Create an Account" to get started today!
In the e-Account dropdown option on the homepage, the 'Get the e-Account App' option, you should use the following text: The e-Account app is available for your smart phone! Click the link to download it today from the App Store or Google Play Store.
You can now have your Peoples bill delivered right to your Google Pay or Apple Wallet account on your smart phone! From there, you can easily pay your bill through Western Union Speedpay. Check out the link below to learn more and to get started!
Peoples provides you with multiple, convenient ways to pay your bill.
To make a payment, choose the option that works best for you—whether it's online, direct debit, over the phone, in person, or mailing in your bill. If you're making an online payment, please have your Peoples account number (located on your remittance coupon or top left of your bill) and your credit card or checking/savings account information available.
If you have received a termination notice and made a payment, please contact Peoples at 1-800-764-0111 as soon as possible. Have your unique receipt number ready to give to the Customer Service Representative.
You can pay your bill online, sign up for e-Billing, start or stop your service, and more with Peoples e-Account! Take a look at this video to see all of the options right at your fingertips.
Our Gas Guys — Walt and Bob — are experts on lowering your gas bill! They're here to show you all sorts of ways that you can increase efficiency, save money on energy, and do it all safely.
Our field employees interact with our customers every day, and some of those customers need a little extra help. One of our Customer Servicemen, Mike, talks about his passion for helping those people.
At Peoples, we understand that sometimes it can be difficult to pay your gas bill. We are here to help you in any way we can. We offer a variety of programs for customers on limited or fixed incomes, or who may have special needs. Visit our Help Me Pay section for more information, or give us a call at 1-800-400-WARM (9276).