Essential to focus on states where it enjoys critical mass; Customer service transition now underway

BRYN MAWR, PA (October 2, 2023) – Essential Utilities (NYSE: WTRG) today closed the sale of its West Virginia natural gas utility assets to Morgantown, WV-based Hope Gas. The sale enables Essential to prioritize growth of its water and wastewater utilities in states in which it has scale.

The Peoples Gas operation in Western Pennsylvania continues to play an important role in Essential’s acquisition strategy as Aqua expands its footprint into the region, building upon Peoples’ respected reputation and longstanding presence in the community. The remaining gas operations will continue to focus on efficient, safe operation and reducing emissions through pipeline replacement and developing a regional energy hub that embraces high-potential alternate fuels.

“The West Virginia customer base was the smallest of any state in which we operate,” said Chris Franklin, Chairman and CEO of Essential Utilities. “This sale is a win-win for Essential and our customers. Hope Gas has a significant presence in their state, and Essential’s teams will now focus on states where we do the majority of our work.”

The companies now begin a customer service transition that could last up to 12 months. During this period, customers should continue to contact Peoples 24/7 hotline at 1-800-400-4271 to report any gas emergencies. Customers should also continue to contact Peoples’ customer service team until Hope Gas notifies them that the transition is complete and shares updated contact information.