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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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5 Tips to Save on Heat


Now that winter is in full swing, you’re probably more inclined to crank up the heat to keep warm. But before you do, here are a couple of helpful tips to keep your home warmer while saving money on energy.

Tip 1: Change Your Furnace Filter Regularly

A standard filter should be changed once a month during heating season. Dirty air filters can cause dust, dirt and grime to build up on the heating components. This makes your furnace have to work harder, which means it’s more likely to malfunction. When in doubt, change the filter! It’s much cheaper to replace an air filter than to buy a new furnace.

Tip 2: Turn Your Heat Down at Night or When You’re Gone During the Day

Turning your heat down 6-10 degrees for 8 hours a day from its normal setting could save you up to 10% on your heating bill. You can also turn your heat down at night to save money as well. If you have your favorite heavy sweater or comfy blanket, bundle up and drift into sweet dreams about all the money that you could save.

Tip 3: Check for Leaks in Weather Stripping

It might have been a while since you replaced or checked your weather stripping under your exterior doors and windows. If there are rips, tears or deterioration, heat could be slipping out of your home. Here’s a simple test: Run your hands over the door or window frames; if you feel cold air, you need new weather stripping! This simple measure can help keep the heat in your home, where it should be.

Tip 4: Seal Drafty Windows

There’s nothing worse than feeling like you are throwing money out the window. Use a heavy-duty clear plastic sheet on a window frame or tape clear plastic film on the inside of your window to reduce the cold air sneaking in. You can also use a caulking gun to reseal any cracks around the window itself.

Tip 5: Turn Your Water Heater Down or to Vacation Mode

Turning your water heater down could save you up to 3-5% on your energy bill. Most manufacturers set water heater thermostats to 140 degrees, but most households only need them to be set at 120 degrees. This will not only save you money on your water bill, but it can also prevent you from scalding yourself. And if you’re going on vacation, your water heater should go on vacation! Before leaving, set your water heater to vacation mode.

Need extra help? We’re here.

We understand that sometimes paying your gas bill can be difficult, even with the help of energy saving tips. There are a variety of federal and state programs that offer support, along with tremendous community partners like the United Way and Dollar Energy Fund.

To learn more about Peoples’ customer support programs, visit our Help Me Pay page.

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