At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans.
As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees.
Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak.
We will continue to provide any relevant updates as this situation evolves.
For non-emergencies, our customers can contact us at 1-800-764-0111 or firstname.lastname@example.org. We will continue to share any updates with our customers here on our website and on social media.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at
1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Peoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
We were thrilled to bring you the 8th Annual Peoples Gas Holiday Market! The Market will kick off on Friday, November 22nd and will run through December 23rd, 2019.
View of the Peoples Gas Holiday Market in Market Square, Pittsburgh.
Inspired by the original German Christkindlmarkts (or "Christmas Market"), the Peoples Gas Holiday Market brings a cherished European tradition to Pittsburgh with an international flair, a touch of local charm, and a pinch of sugar, spice, and everything nice. From Friday, November 16th - Saturday, December 23rd, drop on by Market Square in the heart of downtown Pittsburgh to see for yourself! As you weave through the Alpine-style wooden chalets, brimming with high quality gifts, you'll experience a one-of-a-kind holiday shopping experience.
This year, the Holiday Market will showcase some fantastic local talent with live performances. And of course, be sure to visit Santa in his Downtown Pittsburgh home, right in the heart of the Holiday Market. By making a donation to the Greater Pittsburgh Community Food Bank (suggested $5), you will receive a complimentary photo with Santa!
We're thrilled to welcome visitors from near and far to experience all that Pittsburgh has to offer this holiday season. Whether you come downtown to catch the Comcast Light Up Night festivities, take a skate with your sweetheart around the Ice Rink, or visit Pittsburgh's Creche (the world's only approved replica of the Vatican's Nativity Scene) at the U.S. Steel Tower, your visit won't be complete without a stroll through the Peoples Gas Holiday Market.
Bring your friends, your family, your coworkers—or yourself! Come on down for a fantastic show, a delicious meal, or just a bit of Penguins pre-game perusing. We love to see this city come alive with the bustle of the holidays, and we want you all to be a part of it. Do don't miss this chance to take in our beautiful city during the most wonderful time of the year!
With a twinkle of lights, a few flurries in the air, and a warm drink in your hands, who knows...the Holiday Market might become a bit magical, if you just believe.
Mark your calendars now! The Holiday Market will open on Friday, November 22nd for Light Up Night, and will remain open until December 23rd, 2019.
Monday – Thursday: 11:00am – 8:00pm
Friday and Saturday: 11:00am – 9:30pm
Sunday: 11:00am – 6:00pm
Closed on Thanksgiving
Your day at the Peoples Gas Holiday Market is not complete without stopping in to see Santa, sharing your wish list, and having your photo taken.
In return for a suggested donation of just $5 to the Greater Pittsburgh Community Food Bank, you will receive a lovely commemorative photo, as well as your photograph by mail. Every five dollar donation buys 25 meals for hungry children in our area!
The Peoples Holiday Gas Market has raised more than $125,000 for the Greater Pittsburgh Community Food Bank. We look forward to providing more hope and cheer to our neighbors this holiday season.
Santa's House Hours:
Monday – Friday: 12:00 – 3:00pm & 4:00 – 7:00pm
Saturday: 12:00 – 8:00pm
Sunday: 12:00 – 6:00pm
Santa's House is open daily Saturday November 23rd - December 23rd. It will be closed on Thanksgiving.
Please note that the line may be closed earlier than the listed times, based on demand. Also note that Santa's House hours are different from general Holiday Market hours.
The Peoples Gas Holiday Market will also feature a stage, which will be programmed daily with local entertainment including ethnic performance groups, school and community choirs, bands, and more. Visit our Shops and Shows page for the lineup!
The Holiday Karaoke Contest is back from Tuesday, November 25th - December 17th.
Every Monday and Tuesday from 5:00 – 7:00pm, contestants will compete to move on to the grand finale, where one lucky winner will go home with a cash prize of $1,000! There are also nightly prizes and a gift for all participants.
Walk-ups accepted as space allows, but you can pre-register below.
Visit Käthe Wohlfahrt in the Peoples Gas Holiday Market for a chance to win two free Business Class tickets* to London on British Airways.
You and a guest have a chance to win a trip to London and experience all that it has to offer, and best of all, you can now depart directly from Pittsburgh International Airport.
*Terms apply. No purchase necessary.
$10 in Free Game Play!
Shop at the Peoples Gas Holiday Market™ before Thanksgiving to receive the perfect stocking stuffer for yourself, your family, and your friends! Receive a FREE $10 Scene75 Game Card when you make a purchase from any vendor from Friday, November 22 through Wednesday, November 27.
While supplies last. Game card is good for any play at Scene75 Pittsburgh location. Limit one game card per customer per day from each vendor. Game cards expire 2/28/2020. This offer is not redeemable for cash.
Whether it's a snow-dusted photo of Santa's house, your steaming cup of hot choclate in the square, or the cool gift you just bought in the Market, make sure you tag @peoplesnatgas on Instagram, Twitter, and Facebook. We're going to be sharing our favorites on this page throughout the Holiday Market!
Spirit of Christmas Parade
Want to keep the holiday spirit rolling? Then check out the Butler Spirit of Christmas Parade on Saturday, November 30th in downtown Butler, PA. With holiday festivities for the whole family, you're sure to have a wonderful time in this winter wonderland!