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COVID-19 Updates


At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans. 

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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De-stress from the Holidays and Get Outside with Venture Outdoors


The holidays are even happier when you're outside! Take a break from your holiday shopping and enjoy some fun activities this December, brought to you by our partner, Venture Outdoors.

  • Raccoon Creek Trek
  • Hike and Lunch
  • Bird Count Walk

Raccoon Creek Trek 

Sunday, December 11, 10 AM - 4 PM

Spend a day in the woods on a 6 to 9-mile hike covering moderate to difficult terrain within Raccoon Creek State Park. This park is one of the largest parks in Pennsylvania at 7,572 acres, including the beautiful 101-acre Raccoon Lake. There are both miles of marked trails and large tracts of undeveloped land area, offering some of the best hiking in Western Pennsylvania. This hike is dog friendly! 

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Saturday Hike and Lunch

Saturday, December 17, 10 AM - 1 PM 

What is a better way to learn about a new area than taking a hike and having a bite to eat at a local hot spot? Join Venture Outdoors as they take a 3-4 mile hike through the South Side, followed by a delicious lunch.

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Wonderland Hike 

Sunday, December 18, 12 - 4 PM  

Get out of the city and enter into the winter wonderland of the Laurel Highlands! Venture Outdoors is going to escape the rush of the holiday season and enjoy a hike through the peaceful woods of Laurel Hill State Park. A grove of old-growth Hemlocks, a serene lake, and plenty of woodland creatures await you. This hike is dog friendly!

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Christmas Bird Count Walk 

Saturday, December 31, 9 AM - 12PM

Have you ever wondered what types of birds are living in Pittsburgh's wooded hillsides? Join local naturalists on a winter bird walk as we count the birds throughout Emerald View Park. The 3-mile walk will cover mostly easy terrain with some steep hills. Data collected on this outing will be submitted to the Audubon's Christmas Bird Count database.

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