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COVID-19 Updates


At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans. 

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Come One, Come All to the Peoples Gas Holiday Market!


Mark your calendars now! The Holiday Market will open on November 18th for Comcast Light Up Night, and will remain open until December 23rd.

  • Santa is ready for the Peoples Gas Holiday Market!
  • Shopping at the Peoples Gas Holiday Market
  • Santa's House at the Peoples Gas Holiday Market

Located in the heart of downtown Pittsburgh, Market Square will be transformed yet again this year into a winter wonderland. As you weave through picturesque wooden chalets, brimming with fantastic gifts, you will experience a one-of-a-kind holiday shopping experience.

This year, the Holiday Market will also showcase some fantastic local talent with daily live performances. And of course, be sure to visit Santa in his Downtown Pittsburgh home, right in the heart of the Holiday Market. By making a donation to the Greater Pittsburgh Community Food Bank (suggested $5), you will receive a complimentary photo with Santa! 

We're thrilled to welcome visitors from near and far to experience all that Pittsburgh has to offer this holiday season. Bring your friends, your family, your coworkers—or yourself! Come on down for a wonderful show, a delicious meal, or some amazing holiday shopping. We love to see this city come alive with the bustle of the holidays, and we want you all to be a part of it. Don't miss this chance to take in our beautiful city during the most wonderful time of the year! 

Please visit our Holiday Market page for more information. As opening night approaches, we’ll be sure to update this page with more details, including a map of the market, list of vendors, and schedule of events. And remember, we want to see the Holiday Market through your eyes! Be sure to tag @peoplesnatgas on Twitter, Instagram, and Facebook with your photos from the Market.

Visit Our Holiday Market Page