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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Daylight Savings Reminder: Check Your Carbon Monoxide Detector!

Daylight Savings takes place on Sunday, March 12th at 2:00am. And you know what that means? It's time to check your fire alarm and carbon monoxide detector!

  • A carbon monoxide detector could save your life! You can find one at any home improvement store.

Fire departments around the country remind people to replace the batteries in their smoke alarms when the clocks are turned forward on March 12th—and we wholeheartedly agree! But did you know that carbon monoxide (CO) detectors can also lose their effectiveness and even fail over time? Take a look at this reminder that we received from a customer about the importance of replacing your CO detector:

“Hi, Peoples! In my last bill, there was a flyer that talked about carbon monoxide and detectors. I had been thinking that I needed to get one, as my old one had been disposed of after reaching the end of its useful life. I set the flyer on my desk as a reminder and, last Saturday, I purchased a new detector. This week, that detector saved our lives. I wanted to thank Peoples for the reminder and to let you know that you helped to save our lives – as well as our dog and our cat! At about 6pm that night, our CO detector went off. After clearing it and resetting it, it went off again and I called 911. As soon as the firemen came in the front door, their alarms went off. The reading was 50 (below 9 is acceptable)! We grabbed the animals and waited for Peoples to come do their inspection. It turns out that, above the furnace, the reading was 1000! Peoples ‘red tagged’ the furnace and shut off the gas. After airing out the house, we put space heaters in the basement to prevent pipes from freezing (it was cold that night). Thank goodness for electric blankets and layers of clothing! I even slept with the window open, just in case. The HVAC person was at the house by 8:30 AM. It turns out that there were two issues causing the CO: the heat exchanger was clogged, and the part of the flue that went out through the basement wall was corroded. About 3pm, he restarted the furnace and we were at ZERO CO! IF YOU DO NOT HAVE A CARBON MONOXIDE DETECTOR – PLEASE, PLEASE, PLEASE, GO GET ONE TODAY!! You cannot see, smell or taste carbon monoxide and it can KILL YOU! The firemen said that it was the best $35 investment that I’ve ever made. I agree!”

Since carbon monoxide is nearly impossible to detect on your own, a carbon monoxide detector is essential for your home. It will notify you if the level of carbon monoxide reaches an unsafe level. So when Daylight Savings time rolls around, make sure you replace the batteries in your smoke detector, but don't forget to check your carbon monoxide detector, too! If you don't have a carbon monoxide detector, don't wait until it's too late! Keep yourself and your family safe and pick up a CO detector right away. You can find them at any home improvement store.