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COVID-19 Updates


At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans. 

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Warming Hearts Through Project Bundle-Up


  • Project Bundle Up group
  • Project Bundle Up group
  • Project Bundle Up group

Winter can be a difficult season. From finding holiday meals and gifts, to shoveling snow and watching your energy consumption, it’s easy to feel stressed during colder months. And for families on a fixed budget, providing necessary winter gear like coats, hats, gloves, and boots for their children is not just an annoyance, but a real concern.

Since 2011, Peoples has partnered with the Salvation Army’s Project Bundle-Up to help warm the bodies and hearts of children across our region. Our volunteers take annual shopping trips with groups of children to provide these essential items and create lasting memories.

This past winter, a volunteer army of 81 Peoples employees and their families took to stores like Boscov’s in Butler and Johnstown, Walmart in North Versailles, and Kohl’s in Robinson and West Mifflin so 97 children could pick winter outerwear that fits their own personal interests and styles.

Project Bundle-Up, created in 1986, believes that new winter clothing provides more than just physical warmth, it also raises a child’s self-esteem, and makes children feel that they are cared for and important when attending their shopping trips. Peoples’ Project Bundle-Up coordinator Bev Wogan agrees.

“The children who attend these shopping trips have so much fun and enjoy the attention they receive from our volunteers,” she said.

And it’s not just the children who leave with smiles on their faces.

“The volunteers also have fun,” Wogan said. “They leave the event with joyful hearts.”

Peoples customers, too, can join in the joy of giving and brightening a child’s world this winter by making a donation to Project Bundle-Up through their online donation portal.

Additionally, Peoples customers who would like to apply to receive aid through Project Bundle-Up for their children can do so by contacting their local Salvation Army.

Project Bundle-Up serves a wide age range, from infants to teens, and eligibility for the program is based on economic need, the examination of a family’s monthly bills and income, the number of children in the family, and employment status. Our volunteers were proud to once again help children in our area stay warm this winter through this meaningful partnership.

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