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COVID-19 Updates


At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans. 

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Celebrating Black History Month


At Peoples, we’re committed to making lives better and fostering an inclusive workforce. From the work of our Diversity & Inclusion Committee, to a focus on diversity in hiring, our goal is to encourage a welcoming culture where everyone is respected and appreciated.

  • From left to right: Terri Grover, Charles Brazier, Monica Alston, Joi Patterson, Lois Kimbrough

In honor of Black History Month, we’d like to take the time to acknowledge some of the black men and women here at Peoples who continue to help pave the way for other employees of color. In this series, we interviewed six employees, past and present, to learn about their careers here, to discuss some of their personal experiences, and to have an open conversation about race in the work place. In the upcoming days, you’ll get to meet:

We look forward to introducing you to these employees and sharing their professional achievements and personal stories – what inspires them, and how they inspire us. These articles will be posted here on our website over the next few days. We also encourage you to follow Peoples on Facebook, Twitter, and Instagram for clips from the upcoming articles.

With over 1,300 employees serving your communities, Peoples is proud to call this region home. By supporting a diverse workforce, we strive to become even more inclusive, as we continue to look for new ways to empower our employees and our communities.

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