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COVID-19 Updates


At Peoples, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans. 

As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees. 

Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak. 

We will continue to provide any relevant updates as this situation evolves. 

For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.

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Emergency Hotline: 1.800.400.4271

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24/7. When in doubt, call us immediately. 

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.

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Hello, Grilling Season! Save on Your New Natural Gas Grill


Say goodby to winter and hello to grilling season! Install a natural gas grill and enjoy years of outdoor grilling enjoyment. Eliminate the inconvenience and expense of propane and never again worry about running out of fuel while you are grilling! At the same time, you will likely be saving money since natural gas is less expensive than propane.

You don’t have to be a professional chef to appreciate the impressive list of gourmet grilling features of the MHP Outdoor Grill Model JNR.

The grill features:

  • stainless steel cooking grids,
  • 495 square inches of cooking surface,
  • two cooking zones,
  • 30,000 BTU rated per hour output,
  • a stainless steel swing-away warming rack,
  • a heavy duty cast aluminum grill case and
  • a stainless steel drop down shelf.

The grill is manufactured in the United States of America by the company that invented gas grills – MHP. Most of the parts come with a lifetime warranty1 .

We are pleased to be teaming with Pittsburgh Gas Grill & Heater Company to make a special limited-time offer to our customers. They have been selling premium American-made gas grills, heaters, fireplace logs, and lights since 1986.

The manufacturer’s suggested retail price for the grill is $836. Pittsburgh Gas Grill & Heater Company is offering this grill for $769.95. This special price is available to our customers until June 30, 2018, and Pittsburgh Gas Grill & Heater Company is offering 0% financing for 12 months for qualifying customers.

To take advantage of this limited time offer, please call Pittsburgh Gas Grill & Heater Company at (412) 655-7444. You MUST mention this offer and present the coupon below upon purchase to accept this offer and receive the discount.

We hope you take advantage of this opportunity to enjoy the convenience and benefits of grilling with natural gas!

gas grill coupon

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1 The manufacturer’s lifetime warranty against rust through covers the top and bottom casting, control panel, side shelf brackets, bottom shelf frame, cast legs, stainless steel fasteners, in-ground and patio base post, venturi tubes, and stainless steel parts: column, shelves, burners, cooking grids, and warming racks. 2 Installation is available and the standard charge for normal service is $350 which includes the cost of running up to 20’ of new gas line to the installation location. Normal installation includes an in-ground post. A patio base is available for $40 in additional cost. 3 Other American-made grill models are available at similar discounts.

Peoples Natural Gas is not affiliated with Pittsburgh Gas Grill & Heater Company or MHP. The products offered here are not manufactured or distributed by Peoples Natural Gas and Peoples Natural Gas offers no warranties of any kind and expressly disclaims any and all liability for the performance, quality, installation or merchantability of these products and reserves all rights in that regard.