At Peoples Gas, our goal is to maintain safe, reliable natural gas service for our customers. We are actively monitoring the novel coronavirus (COVID-19) outbreak globally and in the U.S. We are working closely with the Centers for Disease Control and Prevention and the local health authorities to continuously monitor the situation and evaluate our operational response plans.
As a utility company that provides critical public services, our focus is on ensuring the continued reliability and safety of our service to customers, as well as the health and safety of our employees.
Our preparedness efforts include providing ongoing guidance and resources to our employees to mitigate the spread of acute respiratory illness, lessen the potential impact of COVID-19 in our facilities and maintain business operations. At this time, we do not anticipate any disruptions or impact to our services as a result of the outbreak.
We will continue to provide any relevant updates as this situation evolves.
For non-emergencies, our customers can contact us at 1-800-764-0111 or contactus@peoples-gas.com. We will continue to share any updates with our customers here on our website and on social media.
Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at 1-800-400-4271 . Our personnel are ready to assist you 24 hours a day / 7 days a week. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
We recently launched a new version of Peoples e-Account. Current e-Account users can login on the new e-Account website using your existing username and password.
LoginPeoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
Create AccountThe Peoples Gas Holiday Market closed on 12/11 due to new COVID-19 restrictions. Many vendors have online stores, so you can still support those businesses! We also hope you will consider making a donation to the Greater Pittsburgh Community Food Bank.
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Open daily from Friday, November 27 - Wednesday, December 23.
Monday - Thursday: 11:00am - 8:00pm
Friday & Satruday: 11:00am - 9:30pm
Sunday: 11:00am - 6:00pm
This year, the magic of a visit with Santa has been reimagined for a creative, safe experience. Santa Zoom gives your child the opportunity to have a safe, short, real-time conversation with Santa live from the North Pole!
In return for a suggested donation of just $5 to the Greater Pittsburgh Community Food Bank, you'll receive a downloadable photo of the visit as a virtual keepsake. Every five dollar donation buys 25 meals for hungry children in our area.
The Peoples Holiday Gas Market has raised more than $125,000 for the Greater Pittsburgh Community Food Bank. We look forward to providing more hope and cheer to our neighbors this holiday season.
Santa Zoom is located between Market Square and PPG Place.
Open daily from Black Friday, November 27 through December 23
Special Black Friday hours: 11 a.m. - 8 p.m.
Monday - Friday: Noon - 3 p.m. & 4 - 7 p.m.
Saturday: 11 a.m. - 8 p.m.
Sunday: 11 a.m. - 6 p.m.
The Peoples Gas Holiday Market will also feature a stage, which will be programmed with local entertainment. Enjoy daily performances on the Holiday Market Stage.
From candles to strudel, pottery to ornaments, you'll find a little something of everything at the Peoples Gas Holiday Market. Local vendors line up alongside artists from around the world to share this special season with you.