Payment Options

Peoples Natural Gas offers several different ways to pay your bill.

Please note, your Peoples Natural Gas account number has changed. All new account numbers will have 12 digits.

Online Payments

The fastest, easiest way to make your payment is online. Click Here to make a one-time payment with a credit card, debit card or electronic check.

  • Available 24 hours/day
  • No enrollment required
  • $3.95 service fee

Please have your Peoples Natural Gas account number (located on your remittance coupon) and your credit card or checking account information available when making an online payment.

Payments made before 4 PM EST Monday - Friday (except holidays) will be posted to your account that same day.  Payments made after that time will be posted on the next business day.

Payments made before 4 PM EST will be reported to Peoples Natural Gas in time to prevent any pending disconnection of service.  If you have received a termination notice and made a payment, please contact Peoples Natural Gas at 1.800.764.0111 .  Have your unique receipt number ready to give to the Customer Service Representative.

Mail Payments

Payments can be made by check or money order (no cash, please) to the following address:

Peoples Natural Gas
PO Box 644760
Pittsburgh,  PA 15264-4760

In Person

You may make in-person payments at a number of locations.  Please click on the link below and follow the instructions to find a location near you.

  • Go to:  www.checkfreepay.com 
  • Select “Click here to find a retail agent near you”  
  • Click on  the “Agent Locator” link
  • Under Option 1 (SEARCH BY AUTHORIZED BILLER):
    • Select 'Peoples Natural Gas' from the drop down biller list 
  • Enter your Zip Code in the box 
  • Click on the Submit button 

Automatic Bank Draft

Never write Peoples Natural Gas another check. Sounds too good to be true? It’s not – if you sign up for our free Automatic Bank Draft (ABD) program. With ABD, Peoples Natural Gas deducts the amount of your monthly gas bill directly from your checking or savings account. No check writing, buying stamps, mailing or paying in person. And… you can choose the most convenient payment date.

When does Peoples Natural Gas process my payment?
Anywhere from 11 to 21 days after billing. You tell us the number of days after billing you’d like us to process your payment. For example, if you choose 12 days, we will draft your payment on or after the 12th calendar day following each bill date.

After enrolling, how will I know when I can stop writing checks?
We will print a special message on your bill indicating the date we will draft your bank account. Your monthly bank statement will show your account number and the amount and date of the bill payment.

What if I change banks or move?
We need to know in either case. If you change banks, you must notify us and complete a new enrollment form to stay in the ABD program. If you move, we also need to know so you can continue to receive the benefits of the ABD program at your new location.

Can I stop payment or stop participation in the program?
Yes. To stop a payment, notify us before the payment date indicated on your bill. Then simply pay that bill by check. To stop participation in the ABD program for a period of time, simply call us. To restart, you may re-enroll by calling us. Please be sure to contact us – not your bank – if you want to suspend a draft or drop from ABD.

How do I Enroll?
Just print and return the completed tear-off enrollment form with your signature authorizing us to deduct monthly payments from your bank account along with a voided check. You can access a copy of the form here.

Pay-By-Phone

Payments can be taken over the phone by calling 1.800.573.1169 .

  • Available 24 hours/day
  • No enrollment required
  • $3.95 service fee

Speak with a representative and make your payment with a credit card, debit card, or electronic check.

Please have your Peoples Natural Gas account number (located on your remittance coupon) and your credit card or checking account information available when paying by phone.

Payments made before 4 PM EST Monday - Friday (except holidays) will be posted to your account that same day.  Payments made after that time will be posted on the next business day.

Payments made before 4 PM EST will be reported to Peoples Natural Gas in time to prevent any pending disconnection of service.  If you have received a termination notice and made a payment, please contact Peoples Natural Gas at 1.800.764.0111 .  Have your unique receipt number ready to give to the Customer Service Representative.