Peoples Gas offers a variety of programs for customers on low or fixed incomes or who may have special needs. Contact us at 1-800-400-WARM for details, eligibility requirements, and enrollment information. Low-Income Home Energy Assistance Program (LIHEAP)A federally-funded program, LIHEAP provides grants to income eligible customers. Applications for the 2011-2012 season are available beginning November 1, 2011.
Homeowners or renters may be eligible to receive LIHEAP funds if household income does not exceed the following guidelines: | Household Size | Monthly Income | Annual Income | | 1 | $1,361 | $16,335 | | 2 | $1,839 | $22,065 | | 3 | $2,316 | $27,795 | | 4 | $2,794 | $33,525 | | 5 | $3,271 | $39,255 | | 6 | $3,749 | $44,985 | | 7 | $4,226 | $50,715 | | 8 | $4,704 | $56,445 | | 9 | $5,181 | $62,175 | | 10 | $5,659 | $67,905 | For each additional person, add: | $478 | $5,730 |
Find out more and download an application at the Pennsylvania Department of Public Welfare web site, or by calling their LIHEAP hotline at 1-866-857-7095.
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Customer Assistance Program (CAP)Peoples Natural Gas Customer Assitance Program (CAP) is a special payment arrangement for people who meet income guidelines and are having trouble paying their bills.
CAP participants make affordable payments to maintain gas service by paying between 8 and 10 percent of their total monthly before tax household income each month.
Call 1-800-400-WARM (9276) for more information and to see if you qualify.
If you have received a grant from the Low Income Home Energy Assistance Program (LIHEAP), you may be automatically eligible to participate in CAP. Attention CAP customers: Effective February 2012, the layout of the CAP bill changed. These changes were made to make the bill easier to understand, provide you with more information on the CAP program, and give you important information on your CAP account. For details on how to read the new bill, please click here. Your monthly payment has not changed.
Top Dollar Energy FundThe Dollar Energy Fund, a nonprofit organization, has provided help since 1983 to the income eligible and special needs customers in the Peoples Gas service area who are faced with problems paying their heating bills. The Dollar Energy Fund, supported by utility customers and utility companies' shareholders helps people stay warm during the home heating season. Contact us at 1-800-764-0111 for a list of Dollar Energy Fund screening agencies in your area. You may also search a list of agencies directly from Dollar Energy Fund’s website.
You Can Help Your Neighbors Stay Warm.
Just add $1 extra when you pay your monthly gas bill, or call Peoples Natural Gas at 1-800-764-0111 to make a pledge larger than $1 a month. You also can send a check or money order in any amount to: Dollar Energy Fund, P.O. Box 42329, Pittsburgh, PA 15203-0329.
Find out more on the Dollar Energy Fund web site.
For a copy of Dollar Energy Fund's official registration and financial information, call the Pennsylvania Department of State, toll-free, at 1-800-732-0999. Registration does not imply endorsement.
Top Low Income Usage Reduction Program (LIURP)Based on income and energy usage, customers may be eligible to receive heating system retrofits, weather-stripping, caulking, insulation and other energy-saving measures.
Top Customer Assistance Referral Evaluation Service (CARES)Our Customer Relations Specialists provide assessments for customers who require assistance, such as the unemployed, those with certain medical needs, or frail older adults.
Top | ProgramsResourcesPeoples Natural Gas is a member company of the National Fuel Funds Network.
"Promoting and Advocating for Home Energy Assistance Resources." 
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