Emergency Information

Natural Gas is a Safe, Reliable Fuel 

However, there are circumstances in which natural gas can be hazardous.  It is important that the general public, residents along pipeline rights of way, and public officials aid in the protection of all pipelines.  It is of the utmost importance that excavation around our pipelines be monitored by responsible personnel.  If there is reason to suspect that unmonitored excavation is occurring along a right of way, notify company personnel.  It is imperative that ‘One Call’ procedures be followed by anyone doing any type of excavation.

What is a Pipeline Emergency?

A pipeline emergency is a suspected leak, fire or encroachment of the pipe. A leak can be identified by: 

SIGHT: Dirt or water blowing up from the ground may indicate  natural gas leak.
SOUND: Natural Gas leaks may have a loud, high-pitched whistle or roar.
SMELL: A strong odor of natural gas can indicate unburned fuel in the air.

In the event of an emergency, please call Peoples Natural Gas Emergency Line at 1-800-400-4271. This line will answer 24 hours a day. Please use this line for emergencies only.

Call 811 Before You Digg

Please Call 811 BEFORE Digging - It's the Law!