Peoples E-Account provides all your account information at your fingertips 24/7! Pay your bill online, monitor your gas usage, enter a meter reading and more.

Contact Us

Contact Us

To Report an Emergency
Call 1.800.400.4271  (24 hours/ 7 days)
Please use this line for emergencies only.

To Email UsClick Here

To Contact the Peoples Natural Gas Customer Service Center
Call 1.800.764.0111
Customer Service Center Hours: Monday - Friday, 8:00 AM - 5:00 PM

Hearing Impaired Customers
Call 711 or 1.800.654.5988
TTY #: 1.800.654.5984

Peoples Natural Gas PA Customers, write to us at:
PO Box 535323
Pittsburgh, PA 15253-5323

Former EGC(PA), WV, and KY Customers, write to us at:
PO Box 535322
Pittsburgh, PA 15253-5322

To mail gas bill payments:

Peoples Customers in PA (and EGC):
PO Box 644760
Pittsburgh,  PA 15264-4760

Peoples Customers in WV:
PO Box 645345
Pittsburgh, PA 15264-5251

Peoples  Customers in KY:
PO Box 645338
Pittsburgh, PA 15264-5251

To Report an Emergency
Call 1.800.400.4271
(24 hours/7 days)  
 Please use this line ONLY
for emergencies.

Changes at PNG 
Our 2010 Base Rate Filing 
Meet Our Employees